10 Best Alternatives to ZIWO You Should Try in 2025
Compare the best Call Center Software alternatives to ZIWO for your business needs
Looking for ZIWO alternatives? We've rounded up the top-performing alternatives based on features, pricing, and user feedback. Whether you're a small team or a large enterprise, these ZIWO competitors offer everything from robust communication tools to seamless integrations—helping you make the right switch.
ZIWO Alternatives Comparison Chart
| Software | Rating | Best For | Starting Price | Actions |
|---|---|---|---|---|
Exotel
|
(7)
|
Boost Customer Support with Seamless Communication | Pricing plan starts from ? 9,999 for 5 months | View Profile |
Velocify Dial-IQ
|
(12)
|
Boost your sales efficiency with smart, automated calling | Custom pricing plan | View Profile |
Freshdesk Contact Center (Formerly Freshcaller)
|
(13)
|
Elevate Your Customer Support with Freshdesk Contact Center | Custom pricing plan | View Profile |
Sharpen
|
(21)
|
High-impact tools for top call support | Pricing plan starts from $0.05 per minute | |
net2phone
|
(26)
|
Streamline Your Customer Interactions with net2phone | Pricing plan starts from $23.99 per user per month | View Profile |
Dialer360
|
(26)
|
Boost Sales Efficiency with Dialer360 | Custom Pricing | View Profile |
eVoice
|
(28)
|
Streamlined communication for businesses on the go | Pricing plan starts from $12 Per Month | View Profile |
ChaseData
|
(28)
|
Elevate Your Customer Support with ChaseData | Pricing plan starts from $25 per user | View Profile |
3CLogic
|
(31)
|
Transform Customer Engagement with 3CLogic's AI Contact Center | Custom Pricing | View Profile |
CallTools
|
(45)
|
Boost Outreach with CallTools' Contact Center Solution | Custom Pricing | View Profile |
Top 5 ZIWO Alternatives in Detail
Exotel is a powerful call center software that enhances customer support for businesses of all sizes. It offers features like intelligent call routing...
Velocify Dial-IQ by ICE Mortgage Technology is a robust call center solution designed to boost sales and support. With features like intelligent call ...
Freshdesk Contact Center (formerly Freshcaller) delivers an intuitive, all-in-one solution for seamless voice communication, empowering businesses to ...
Sharpen is a modern call center platform focused on optimizing customer interactions and enhancing agent productivity. Equipped with omnichannel suppo...
net2phone is a leading call center software that provides businesses with advanced cloud communication solutions designed to enhance customer support ...
Dialer360 is a versatile cloud-based auto-dialer designed to boost sales productivity and simplify communication. With its intuitive interface, Dialer...
eVoice is a versatile call center software that enhances communication for businesses with features like virtual phone numbers and call forwarding. It...
ChaseData is a versatile call center software that enhances customer support for businesses of all sizes. It offers customizable workflows, intelligen...
3CLogic offers a cloud-based contact center solution that transforms customer and employee experiences with AI-powered tools. Designed for large enter...
CallTools is a versatile contact center software crafted to streamline both outbound and inbound communications for businesses of any size. Its intuit...
ZIWO vs Competitors: Feature Comparison
Compare the features of with its top competitors to find the best fit for your business needs.
| Features | ZIWO | Exotel | Velocify Dial-IQ | Freshdesk Contact Center (Formerly Freshcaller) | Sharpen | net2phone |
|---|---|---|---|---|---|---|
| Outbound Call Center | ||||||
| Inbound Call Center | ||||||
| Live Chat | ||||||
| Progressive Dialer | ||||||
| Predictive Dialer | ||||||
| Queue Management (Calls) | ||||||
| IVR Support | ||||||
| Auto Call Recording | ||||||
| Call Monitoring | ||||||
| Concurrency Support |
Frequently Asked Questions
What are the best alternatives to ZIWO?
There are many strong alternatives to ZIWO, each offering a unique mix of features, pricing, and user experience. Depending on your needs (e.g., budget, team size, specific features), the tools listed above can serve as excellent replacements or even improvements.
Why should I consider an alternative to ZIWO?
You might explore alternatives if:
- ZIWO is too expensive for your needs
- It lacks certain features or integrations
- Performance issues or bugs are affecting your workflow
- The user interface or support doesn't meet your expectations
- Your business has outgrown its capabilities
How do I choose the right ZIWO alternative?
Start by identifying what you like or don’t like about ZIWO. Then compare the alternatives based on:
- Features that match your workflow
- Pricing and free plan availability
- Ease of use and onboarding
- Integration options
- Customer support quality
Are there free alternatives to ZIWO?
Yes, several free tools can replace or closely replicate ZIWO’s core features. While they may have limitations, they’re ideal for small teams or basic use cases. Many of the tools listed offer free tiers or trials.
Do these alternatives offer the same features as ZIWO?
Yes, several free tools can replace or closely replicate ZIWO’s core features. While they may have limitations, they’re ideal for small teams or basic use cases. Many of the tools listed offer free tiers or trials.
Is it easy to migrate from ZIWO to another tool?
Most modern SaaS tools offer import/export functionality or integrations with migration platforms. Many even provide migration support or setup assistance to make switching seamless. Be sure to check the documentation or customer service before switching.
How secure are these ZIWO alternatives?
The listed alternatives are trusted by thousands of businesses and follow industry-standard security practices, including data encryption, GDPR compliance, and secure authentication. Always review the provider’s security policy if data protection is a concern.
Can these alternatives integrate with the tools I already use?
Most alternatives support a wide range of integrations with tools like Google Workspace, Slack, Zoom, Microsoft 365, Zapier, and others. Check the integration options for each software to ensure smooth compatibility with your current tech stack.
What’s better than ZIWO?
“What’s better” really depends on your specific needs. While ZIWO is a solid tool, some users prefer alternatives that offer:
- More flexible pricing
- Better user experience
- Advanced features
- Improved support or onboarding